Follow the links below for information about using the Harlow Homefinder scheme.

How to bid
Key to adverts symbols
Contact Details
Frequently asked questions

Copy of Harlow Homefinder User Guide

For more information regarding priority bands and how the scheme works please download a copy of the user guide. (Link located above)

Bid deadline
All bids for properties must reach the Harlow Homefinder office by 2pm on the closing date shown on the home page. Bids received after this date will not be considered eligible.

Need help bidding?
Contact the Housing Options and Advice Team on 01279 446 644, or contact your landlord who will be able to help and advise you on how to make your bids.

Bidding telephone number
0845 200 2717
To make your bids by telephone use the above number and follow the instructions given over the line and on our How to bid page. Please note, this is a Lo-call number and you will be charged at a local call rate.

Bidding by text message
07781 472726
To make your bids by text (SMS), follow the instructions shown in the Scheme User Guide. The bidding deadline will always be 2pm on a Wednesday.

Ordering more coupons
If you are running low on coupons, there are three ways for you to order more:

• Tick the box on the back of the bidding coupon when you next bid
• Send a text (SMS) with your registration number, the hash symbol (#) and the word 'coupon' eg: HDC1234#coupon to 07781 472 726

REFUSALS

Please note, anyone refusing 2 reasonable offers of accommodation will be moved down a band for a period of 6 months ( NB homeless households lose their priority after 1 reasonable offer ). Please, therefore, ensure that you only bid for properties you would be willing to accept.

MINIMUM AGE FOR SHELTERED HOUSING

With effect from 15th January 2009, the minimum age for new tenants of sheltered housing schemes is 65. Please do not bid on sheltered housing vacancies if you (or both you and your partner) are aged under 65 years.

The Council’s Allocations Policy can be viewed in full in the Housing section of the Council’s website www.harlow.gov.uk

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