Harlow Homefinder is the lettings scheme for council and housing association homes in Harlow, giving you more choice about where you want to live.
You can use Harlow Homefinder if you are an existing tenant seeking a transfer or a homeseeker applying for the first time. The scheme covers all the available council and housing association homes, including sheltered housing.
You need to log in with your Harlow Homefinder number before you can see the property adverts and place your bids.
IMPORTANT NOTICE ABOUT CHANGES TO THE BIDDING CYCLE
Harlow Homefinder moved from a fortnightly to a weekly bidding cycle from October 2011.
The new weekly cycle starts 9.30am every Thursday and bidding closes in the early hours every Tuesday morning. (Bidding closes at 1.00 am every Tuesday)
What do you have to do? You do not need to do anything differently, except to check for properties every week. So, as long as you have registered with Harlow Homefinder and have an active application, the way you place bids is exactly the same. You will have three bids to use every week between Thursday morning and the following Monday night / Tuesday morning.
If you require any help with the system or the bidding process, please ask a member of the Contact Harlow team at Harlow's Civic Centre or telephone 01279 446655.
IMPORTANT NEWS
Did you know that the majority of people housed by Harlow Council come from Harlow?
Between March 2010 and March 2011 Harlow Council housed 607 households and 97% of these were Harlow people. Information on how we allocate our housing can be found on Harlow Council's website. Please follow this link for more details...
The most recent housing development in Harlow is at Joseph Rank House. The Luminus Group has provided 40 homes for Harlow Council to allocate to people requiring social housing. Please follow this link for more information...
Did you know that Harlow Council has launched an on-line form that you can use when you apply for housing for the first time?
Once you have completed the form you will need to go to the Civic Centre to provide identification and documentary evidence. Please follow this link to Harlow Council's website for more details...
You can also fill out the form at the Civic Centre by using the computer kiosks or you can still pick up a form from Contact Harlow at the Civic Centre, Harlow.
IMPORTANT INFORMATION
Did you know that even if you place a bid for accommodation your bid may not be accepted? The reasons are below:
- You have not supplied the information requested to support your application. i.e. identification, proof of address, immigration status etc
- Where there is evidence of false information being provided.
Are you are an existing or former Council or Housing Association Tenant? The Council will not accept a bid for a vacant property in the following circumstances:- Where a debt is owed as a former or current tenant in the social housing sector.
- If your home is not considered to be in a satisfactory condition by the Landlord. (These standards will be detailed in your signed tenancy agreement)
- There is an outstanding tenancy issue.
The Council reserves the right to withdraw any offer of accommodation where there is just cause.
If you think you may not be able to bid because these exclusions apply to you and you would like further detailed information, please telephone Contact Harlow on 01279 446655 or attend the Civic Centre, The Water Gardens, Harlow Essex, CM20 1WG where a Customer Service Advisor will be happy to assist.
Changes of Circumstance
If you are currently registered, but not already a Council tenant, and your details and/or circumstances have changed since you completed your form you must provide the correct information. This can be done in person at Contact Harlow, Civic Centre - please ask to complete a change of circumstances form - or by telephone on 01279 446369. You can also download a Change of Circumstances Form here.